Shipping policy
Returns
We hope you love everything you receive, but in the chance that something doesn’t work, we’re happy to accept eligible returns for store credit. Please return items unused and in the same condition you received them within 14 calendar days of delivery.
Returns received after the 14-day return window are not guaranteed to be accepted. Any exception is made solely at our discretion and, if approved, will be issued as store credit and may be subject to a 20% restocking fee.
If we receive an item that is ineligible for return (including final sale items), we reserve the right to decline the return. If an exception is not granted, you will have the option to purchase a return shipping label to have the item sent back to you or authorize us to donate the item.
We cannot accept returns on the following items as they are FINAL SALE:
- Shoes
- Sale items
Only regular-priced items are eligible for return. Sale, clearance, seasonal, and promotional items are final sale and are not eligible for return or store credit.
Any item purchased at a discounted price, with a promotional code, or from a sale, clearance, or seasonal collection is considered a final sale item unless otherwise stated.
- Swimwear
- Accessories/Gifts
How to return
To return your product, you should mail your product to:
LABELS Style Room Returns
1341 Winesap Ct SE
Conyers, GA 30013
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please make sure to include your name or order number in the package
We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Please make sure to keep your tracking number in case this happens!
Late or missing returns
Please allow 3-5 business days for returns to be processed. A store credit code will be issued via email or phone number provided by the customer via Shopify.